Structured Energy Systems Limited (SES) is THE innovative fintech, engineering, e-commerce and content distribution company. Our approach to solving clients’ problems is avant-garde and futuristic.
We are pushing the boundaries, leading at the
forefront of one of our markets, and aim to replicate the leadership in the
other markets we operate in.
We
are recruiting to fill the following positions below:
Application
Support Specialist
Job
Location: Lagos
Job
Description
- Provide On-site support to
customers for the iMatch Fraud Management System.
- Give weekly reports on task and
activities assigned.
- Login support calls/requests on
the Oddo application.
- Participate in the
organization’s brainstorming session for next-generation technologies -
USSD ON PoS, QR CODE ON PoS, KIOSK SELF-SERVICE, & SES SOCIAL MEDIA.
- Create tickets and follow up on
them for support-related issues on the iMatch Tickets/Support System.
- Assist with office internal
IT-related issues/activities which includes Network troubleshooting, staff
helpdesk, and upkeep of the server room.
- Assist with
documentation/attend to correspondence, I.e., internal memo, letters, etc.
- Proposal writing and business
opportunity scoping.
- Project documentation and File
management.
- Project Tracking and
Correspondent, and Reporting.
- Pre-sales activities and
Presentation of application solutions.
- Database platform management
(SQL or Oracle, entry-level skill set, advance skill set is a pulse)
- Execute task/responsibilities
without been micro-managed.
- Engaged customers where
necessary.
Application
Closing Date: 30th July, 2023.
Method
of Application
Interested and qualified candidates should send their CV to: jobs@structuredresource.com using
the Job Position as the subject of the email.
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